Data & Security
Transparency about how we store, protect, and manage your data.
Infrastructure
Where Your Data Lives
Your data is stored on Google Cloud infrastructure (Firebase) in the United States.
- Firebase Authentication & Firestore for account and content data
- Primary data center: US (us-central1)
- GDPR compliance via Google's Standard Contractual Clauses (SCCs)
Retention
Data Retention
| Data Type | Retention Period |
|---|---|
| Account information (email, name) | Until account deletion |
| Connected social accounts | Until account deletion |
| Content & scheduled posts | Until account deletion |
| Publishing & analytics data | Until account deletion |
| Brand Voice training data | Auto-deleted after 14 days |
Deletion
Account Deletion
When you delete your account:
- All primary data deleted within 30 days
- Backups purged within 90 days
Protection
Security Measures
- All data encrypted in transit (TLS 1.3)
- Data at rest encrypted (AES-256)
- OAuth 2.0 for social platform connections
- We never store your social media passwords
Agencies
For Agencies
Need a Data Processing Agreement (DPA) for your clients? We can provide custom agreements for agency accounts.
Contact us at legal@sydium.com
By using Sydium, you acknowledge that you have read and understood this policy.